A session link, a phone, a pro gimbal, and a Hey Joe director on the call — pulling genuinely great testimonial video out of your people, live, anywhere. Take the whole package or just the pieces you need.
Real numbers from a café shoot on Maui, directed from Austin. See the case studies →
Built for the teams that live and die by video content
Real testimonials and authentic UGC convert better than anything you can script — but capturing them is a logistics nightmare.
Hand someone a phone and you get shaky framing, bad light, and a nervous "uhh… it was good." Unusable for ads.
A videographer for every location, event, and shift is impossible to staff and brutally expensive.
Peak emotion happens at the counter, the finish line, the reveal. By the time you "schedule a shoot," it's gone.
Four pieces: the session link, the phone, the gimbal, and the live director. Most people take the whole package — but it's à la carte, so you can bring your own hardware and just book the director.
A pro gimbal and phone ship new, direct from the manufacturer, ahead of your date — and they're yours to keep. Pull it out, power on, place it near your transaction or event station. Setup takes about five minutes. Already have a phone you'd rather use? Take just the session link.
Customers and team members step in front of the kit. No app to learn, no settings to fumble — they just show up and talk.
Your Hey Joe director joins remotely, frames the shot with the motorized gimbal, and interviews each person — drawing out the story that actually sells.
Dear Wanderlust Coffee wanted real customer testimonials, captured on location. A Hey Joe director joined the session from Texas — five customers went on camera in an hour.
The session view — what the director was looking at, 3,600 miles away.
Six people stepped in front of the camera in a nine-minute session, including members and the founder, while a director guided the entire shoot remotely.
Delivered cut · 30s · 9:16 · back in 24 hrs
My Gym Torrance ran its Mini My Gym Fair on Saturday, August 22nd. Parents, coaches, and the owner took the mic between the balloons and the bounce mats — no studio, no set, nothing staged. Thirteen finished cuts came back, fifteen seconds to a minute.
“She learned how to crawl from other children here.” A My Gym parent, on camera
Delivered cut · 30s · 9:16
Two more from the same session
The whole arc · 60s · five speakers
One dad’s arc · 30s · shy to confident
The hardest part of capturing great content is getting people to say yes. A small incentive turns "maybe later" into "sure, let's do it" — and you choose how to sweeten the deal.
Reward participants with a discount or coupon for your own products and services — pure upside that brings them back.
We'll set you up through our TicketRewards partnership — $25 off movies, concerts, and sports, ready to hand out on the spot.
Every plan is à la carte — kit, director hours, and deliverables get tailored on the demo call. Figures below are starting points.
One-off events, launches, and activations.
A permanent capture station at your location.
Fleets of kits across locations or clients.
Starting points, not fixed packages — drop the gimbal, bring your own phone, or add director hours, and the number moves with it.
No. The kit arrives configured and connected. Someone places it near your station and powers it on — that's the entire job on your end. The director handles the camera remotely.
At your scheduled session, a Hey Joe director joins remotely. They control the gimbal — panning and framing each shot — and interview your customers or team in real time, coaching them to get the best possible clip.
No — it's à la carte. The session link and the live director are the core; the capture kit is an add-on. If you take it, it ships new direct from the manufacturer and it's yours to keep — there's no hold, no rental, and nothing to send back. Plenty of teams already have a decent phone and just want the director and the platform. On our Maui shoot we ran the full package, gimbal included.
You do. We deliver edited, ready-to-post cuts plus the raw files, all licensed for your marketing use. We can also handle release forms for the people on camera.
Yes. Between live sessions the kit works in self-serve mode for quick clips. The directed sessions are where the highest-converting content gets made.
Absolutely — that's what the Multi-Site / Agency plan is built for. Your branding, our kits and directors, a content service you resell as your own.
Tell us a bit about your business and we'll set up a walkthrough, show real captured clips, and map out the right kit for you. See how Spotlight fits the way you already work.
